Shipping Policy
Thank you for supporting Patty Ann Legacy House Publishing. We are committed to getting your books to you as quickly and safely as possible.
Processing Time
All orders are processed within 2–5 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Methods and Delivery Times
Orders are shipped through trusted carriers such as USPS or UPS. Delivery times typically range from 3–7 business days depending on your location. Please note that shipping times may vary due to weather, holidays, or carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order.
Order Confirmation and Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor the delivery of your package.
Incorrect Shipping Information
Please make sure your shipping address is correct when placing your order. Patty Ann Legacy House Publishing is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your order appears to be lost or significantly delayed, please contact the shipping carrier first using your tracking number. If you still need assistance, you may contact us and we will do our best to help resolve the issue.
Damaged Items
If your order arrives damaged, please contact us within 7 days of receiving your package with your order number and photos of the damaged item so we can assist you with a replacement or solution.
Contact Us
If you have any questions about your order or shipping, please visit our website to contact us:
www.pattyannlegacy.com
Thank you for supporting Patty Ann Legacy House Publishing.
